I would like to take this opportunity to thank you for the very professional and speedy manner in which you dealt with my recent claim. From notifying you of the damage to my Colnago carbon fibre bike to receiving the cheque, you and your team dealt with this in a manner which could not have been bettered. Having been a customer of Backhouse insurance for many years, it just goes to show that in the unfortunate event of a claim arising, it is much better to leave everything in your more than capable hands. The claim was agreed and a decision was made by the insurers within a matter of days without the need to fill in a claims form. Once again, a big thanks to all at Backhouse Insurance.

Phil Wrigley


Backhouse became one of our panel  brokers we sought advice on renewal of block insurance policies in 2009 having been recommended by one of our freeholders.  Their renewal and rebroking systems are excellent, comprehensive and very user friendly. This is most helpful when the end user and decision maker is a director of a block and not necessarily versed in the insurance minutia.

We rapidly discovered that Backhouse also take a very proactive role in claims management and process this in house where feasible unlike many brokers who push claimants to the Insurers claim line.  Our clients genuinely feel that the Backhouse team are on side and keen to support and assist them when making claims. We find this most refreshing and instantly removes most of the stress from a claims situation.

Eamon McCourt, Warmans


Backhouse Insurance Brokers have acted for AMS Neve’s business for over thirty years. In all that time, we have never been other than totally happy with their service, attention and expertise.  A great and close-knit team of people to work with.

Mark Crabtree, Managing Director, AMS Neve Limited


Since taking over our account, Backhouse have done everything that they promised they would when they were trying to win the work. They meet with me once a month to review all our insurances and, as they become more acquainted with our business, bring to our attention items that they believe would be appropriate to our current or future needs. As part of this process they have produced a comprehensive, though easy to understand, schedule of all our cover which they update prior to each meeting. This doesn't seem much, in fact it isn't; but in my 30 years of dealing with insurance brokers this has never been done so efficiently, or consistently, as it has by Backhouse.

Simply put, they are the best brokers I have ever come across!

Graham Pilkington, Director, Cavitech Solutions


We have since 2008 used Backhouse to place all our insurance risks, their unique approach to our tender process was one of the major factors behind placing our trust in Backhouse. They took the trouble to research our business carefully and brought to our attention areas of cover that had never been considered before.

We find Backhouse both conscientious, professional and great value for money delivering a first class claims service.

Paul Reyner, Fagan and Whalley

Yesterday 11:49 pm (2 hours ago)
Pilots had been offered cash to work extra days after the airline was forced to cancel thousands of flights.
Yesterday 11:58 pm (2 hours ago)
The Fed will start to reduce its $4.2trn balance sheet in October.
12:00 am (2 hours ago)
The consumer group wants manufacturers to stop making fridges with flammable plastic backs
12:03 am (2 hours ago)
A survey by the RAC suggests 23% make or receive calls illegally - but the number is falling.
Yesterday 7:00 pm (7 hours ago)
Thomas Cook pilots to strike at the weekend after talks fail in a continuing pay dispute.
Yesterday 6:22 pm (8 hours ago)
Dominic Chappell pleads not guilty to charges brought by the Pensions Regulator after the collapse of BHS.
Yesterday 3:26 pm (11 hours ago)
Shares in Taiwanese smartphone firm HTC are suspended amid rumours Google parent Alphabet is planning a takeover.
Yesterday 4:00 pm (10 hours ago)
The embattled electronics firm hopes the deal will cover heavy losses from its nuclear division.
Yesterday 7:43 pm (7 hours ago)
Ryanair says it has now emailed all customers advising them of flight changes and offering refunds.
Yesterday 1:38 pm (13 hours ago)
A rise in the number of lower-paid female workers has held back global wage growth, the OECD says.
Yesterday 3:51 pm (10 hours ago)
The tie-up between Tata - which owns Port Talbot steel works - and a German firm will lead to job losses.
Yesterday 10:11 am (16 hours ago)
UK retail sales rose by 1% on the back of strong sales of clothing and non-essential items.
Yesterday 2:24 pm (12 hours ago)
Delivery company FedEx says a recent cyber-attack cost its TNT division about $300m (£221m).
Yesterday, 12:03 am
Young people are paying more to live in less space than previous generations, a think-tank says.
Yesterday, 12:05 am
Federation of Small Business says a record proportion of owners are looking to downsize, sell or close their firm.
Yesterday 8:44 am (18 hours ago)
The B&Q and Screwfix owner sees profits and sales slip as it works its way through a five-year revamp plan.
Yesterday 10:56 am (15 hours ago)
A complaints body says consumers had to make more than two million calls to resolve water issues.
Yesterday 8:21 am (18 hours ago)
Inditex had a net income of 1.4bn euros in the six months to 31 July - 9% higher than the previous year.
Yesterday 10:07 am (16 hours ago)
A record 30 million gig and festival tickets were sold in the UK last year, new research shows.
Yesterday 12:14 pm (14 hours ago)
Shares in the retail group add 6.7%, despite its reporting of a 5.9% fall in half-year profits.
Yesterday 7:05 pm (7 hours ago)
The small satellite industry is the fastest growing part of the space sector "and they all require launch" says Rocket Lab boss Peter Beck.
Tuesday, 10:38 am
Philippine fast food chain Jollibee does not rule out bid for upmarket UK sandwich firm Pret a Manger.
Monday, 3:27 pm
Personal finance expert Martin Lewis explains what rights consumers have during the Ryanair pilot shortage.
Monday, 12:13 am
Equitable Life's Chris Wiscarson on how he's managing the pension fund after its shock collapse.
Monday, 12:12 am
Catherine has created 'tribes' of business women to help them form a network to connect with each other.
Friday, September 15th, 3:24 pm
The entrepreneurial Angolan women travelling to Rio de Janerio and Sao Paulo in search of Brazilian clothes to bring home and sell.
Friday, September 15th, 3:07 pm
The BBC's Lerato Mbele looks at how African companies protect their brands.
Friday, September 15th, 12:54 pm
The Lehman Brothers brand is back, but this time on a whisky bottle.
Yesterday 7:13 am (19 hours ago)
Islington Assembly Hall will now only sell tickets through a ticketing app in a bid to cut out touts.
Yesterday, 12:09 am
A study indicates that 71% of 55-to-75 year olds in the UK now own an app-capable handset.
12:09 am (2 hours ago)
As an increasing number of vineyards and wineries seal their bottles with screw-caps, the natural cork industry is fighting back.
Yesterday, 12:11 am
How a new breed of American-style coffee shops are drawing in younger Italians.
Yesterday 11:19 am (15 hours ago)
Free speech has become a university battleground. But what does the right to free expression really mean?
Tuesday, 12:11 am
Electric cars have had a lot of publicity recently, but petrol and diesel engines are far from dead yet.
Tuesday, 12:15 am
Low levels of education have fuelled the spread of illegal and harmful pyramid schemes in rural China.
Monday, 5:21 pm
The Civil Aviation Authority advises passengers not to cancel their flights themselves.
Monday, 12:18 am
Daniel Hegarty left school with nothing to become a successful musician playing with top acts - so how did he end up as a tech entrepreneur?
Monday, 12:15 am
Without it, companies in the sharing economy might not have grown as successfully as they have.
Friday, September 15th, 10:03 pm
Is naming a new brand of whiskies after the collapsed bank a wise move?
Friday, September 15th, 12:18 am
The Facebook-owned photo app has become an important marketing tool for many small entrepreneurs.
Thursday, September 14th, 12:54 am
The shoemakers who think they have the solution to the problems caused by wearing high heels.
Thursday, September 14th, 1:00 am
Israeli company Colu has launched a digital currency in Liverpool, which is only open to locally-owned and run businesses.
Wednesday, September 13th, 1:01 am
Saffron is the world's priciest spice, so why does it have a less than golden reputation?
Wednesday, September 13th, 8:33 am
Adult learners in Kenya get to read their first words, after a library opens in their village.
Tuesday, September 12th, 12:22 am
The collapse of Northern Rock: Ten years on
Tuesday, September 12th, 12:25 am
Card and phone payments may be replacing coins and notes, but are Swedes ready to get rid of cash altogether?
Monday, September 11th, 12:41 am
The value of modern currency comes not from what it's made of, but what we all agree it's worth.


An investigation found an explosion resulted from a screw connection to an autoclave locking ring which secured a door to a machine.


New UK Legislation enabling the HSE to charge a Fee for Intervention (FFI)

What is FFI? 

Increased squatters risk in commercial properties
From 1st September squatting in residential buildings in England and Wales became a criminal offence


At present we are all seeing many articles and commentaries in the press and TV regarding the price of gold, silver and diamonds on a seemingly upward trend in cost.This is very true as you can see from the attached graph showing gold and silver over a two year period.


The cost of heating oil has increased significantly recently, resulting in more thefts of oil from both domestic and commercial properties.

The first indication that a theft has taken place is often when the heating stops working.


Rate reductions are still possible for clients for property and liability insurance.  Abundant capacity and competition between Insurers are preventing increases, other than where there has been poor claims experience on individual accounts or within specific sectors.


The first Corporate Manslaughter Prosecution has been successful in the United Kingdom.

It is more important than ever to ensure that your Managers, Directors, Officers as well as the Company have cover in place to protect them.


From 2011 if your vehicle is not registered on the MID and has not been declared as 'Off-Road' you will receive a letter warning you that you could face a fine, prosecution as well as your vehicle being clamped, seized or ultimately destroyed.


With effect from 1st April 2011 the Employers' liability Tracing Office (ELTO) will be introduced.

The purpose of the ELTO is to assist the insurance industry in meeting its obligations to help those who have suffered injury or disease in the workplace identify the relevant insurer quickly and efficiently.

Backhouse meet with me once a month to review our insurances. As part of this process they have produced a comprehensive, easy to understand schedule of all our cover which they update prior to each meeting. In my 30 years of dealing with Insurance Brokers this has never been done so efficiently, or consistently, as it has by Backhouse. They are the best brokers I have ever come across!

Graham Pilkington, Director. Cavitech Solutions